Uniplan GmbH & Co. KG
Register court Cologne HRB 41863
VAT no. DE121866325, tax no. 218/5818/0627
Chairman & Group CEO Christian Zimmermann
Managing Directors Christian Zimmermann, Rüdiger Maeßen
Address
Uniplan GmbH & Co. KG
Schanzenstraße 39 a/b
51063 Cologne
Germany
T +49 221 845 690
F +49 221 845 692 00
hello@uniplan.com
Video and Image Material
All picture credits: Uniplan
Images "Offices" / City: Fabian Stuertz
Images "People": Marie Schmidt
Images "Work" / Frankfurt Book Fair: Marie Préaud
Images "Work" / Electrolux at IFA: Saskia Uppenkamp
Image Historical Hong Kong: Sue Jimenez, 1986
Image Work "Point of no return" by Heiner Blum
TABLE OF CONTENTS
Part 1: General Information on data protection
Part 2: Supplementary information about our website
Part 1 -- General Information on data protection
We take data protection very seriously and inform you here how we process your data and what claims and rights you are entitled to under data protection regulations. Applicable from 25 May 2018.
1.
Office responsible for data processing and contact data
Responsible office in the meaning of data-protection law
Schanzenstraße 39 a/b
51063 Cologne
Germany
T +49 221 845 690
hello@uniplan.com
Contact data of our data-protection officer
Mr.
Lawyer Per Kristian Stöcker
LLR Data Security and Consulting GmbH
Mevissenstr. 15
50668 Cologne
+49 221 55400-0
dataprotection@uniplan.com
2.
Purposes and legal foundations upon which we process your data
We process personal data in accordance with the stipulations of the General Data-Protection Regulation (GDPR), the German Federal Data-Protection Act (Bundesdatenschutzgesetz - BDSG) and other applicable data-protection provisions (details are provided in the following). The details of which data are processed and how they are used depends largely on the services requested or agreed in each case. Further details or additions for the purposes of data processing can be found in the respective contract documents, forms, a declaration of consent and/or other information provided to you (e. g. in the context of the use of our website or our terms and conditions). In addition, this data protection information may be updated from time to time, as you may find out from our website www.uniplan.com.
2.1
Purposes pursuant to fulfilment of an agreement or pre-contractual measures (Art. 6, section 1 b of the GDPR)
The processing of personal data is carried out in order to carry out our contracts with you and the execution of your orders as well as to carry out measures and activities within the framework of pre-contractual relations, e. g. with interested parties. In particular, the processing thus serves to provide marketing services according to your orders and wishes and include the necessary services, measures and activities. This essentially includes contract-related communication with you, the verifiability of transactions, orders and other agreements as well as quality control by means of appropriate documentation, goodwill procedures, measures to control and optimize business processes as well as the fulfilment of general duties of care, control and supervision by affiliated companies (e. g. Parent company); statistical evaluations for corporate management, cost recording and controlling, reporting, internal and external communication, emergency management, accounting and tax assessment of operational services, risk management, assertion of legal claims and defence in the event of legal disputes; ensuring IT security ((inter alia system and plausibility tests) and general security, including building and plant security, securing and exercising domestic authority (e. g. by means of access controls); guaranteeing the integrity, authenticity and availability of data, preventing and investigating criminal offences; control by supervisory bodies or supervisory authorities (e. g. auditing).
2.2
Purposes within the framework of a legitimate interest on our part or of third parties (Art. 6, section 1 f of the GDPR)
Above and beyond the actual fulfilment of the (pre-) agreement, we process your data whenever this is necessary to protect legitimate interests of our own or of third parties, in particular for the following purposes:
/ advertising or market and opinion research, as far as you have not objected to the use of your data;
/ the examination and optimization of processes for needs analysis;
/ the further development of services and products as well as existing systems and processes;
/ the disclosure of personal data within the framework of due diligence in the course of company sale negotiations;
/ for comparison with European and international anti-terrorist lists, insofar as this goes beyond the legal obligations;
/ the enrichment of our data, e. g. by using or researching publicly accessible data;
/ statistical evaluations or market analysis;
/ of benchmarking;
/ the assertion of legal claims and defence in legal disputes which are not directly attributable to the contractual relationship;
/ the restricted processing of data, if a deletion is not possible or only possible with disproportionately high effort due to the special type of storage;
/ the prevention and investigation of criminal offences, if not exclusively for the fulfilment of legal requirements;
/ building and plant security (e. g. by means of access control and video surveillance), insofar as this goes beyond the general duties of care;
/ internal and external investigations, safety reviews;
/ any monitoring or recording of telephone conversations for quality control and training purposes;
2.3
Purposes within the framework of your consent
Your personal data can also be processed for certain purposes (e.g. use of company communication systems for private purposes; photographs/videos of you for publication in the Intranet/Internet) including as a result of your consent. As a rule, you can revoke this consent at any time. This also applies to the revoking of declarations of consent that were issued to us before the GDPR went into effect, i.e. prior to 25 May 2018. You shall be separately informed about the consequences of revocation or refusal to provide consent in the respective text of the consent. Generally speaking, revocation of consent only applies to the future. Processing that takes place prior to consent being issued is not affected by such and remains lawful
2.4
Purposes relating to adherence to statutory requirements (Art. 6, section 1 c of the GDPR) or in the public interest (Art. 6, section 1 e of the GDPR) within the framework of your consent
Just like any actor which takes part in business life, we are also subject to a large number of legal obligations. These are primarily statutory requirements (e.g. commercial and tax laws), but also if applicable supervisory law or other requirements set out by government authorities. The purposes of processing may also include identity and age checks, prevention of fraud and money laundering (e.g. comparisons with European and international anti-terror lists), compliance with control and notification obligations under tax law as well as the archiving of data for the purposes of data protection and data security as well as for purposes of audits by tax advisors/auditors, fiscal and other government authorities. In addition, it may be necessary to disclose personal data within the framework of official government/court measures for the purposes of collecting evidence, law enforcement and criminal prosecution or the satisfaction of civil law claims.
3
The categories of data that we process as long as we do not receive data directly from you, and its origin
If necessary for the contractual relationship with you and the activities performed by you, we may process data which we lawfully receive from other offices or other third parties. In addition, we process personal data that we have lawfully collected, received or acquired from publicly accessible sources (such as, for example, commercial registers and association registers, civil registers, the press, Internet and other media) if such is necessary and we are allowed to process this data in accordance with statutory provisions.
Relevant personal data categories may in particular be:
/ personal data (name, date of birth, place of birth, nationality, marital status, occupation/trade and comparable data)
/ contact data (address, e-mail address, telephone number and similar data)
/ Address data (population register data and comparable data)
/ payment confirmation/confirmation of cover for bank and credit cards
/ information about your financial situation (creditworthiness data including scoring, i. e. data for assessing the economic risk)
/ customer history
/ data about your use of the telemedia offered by us (e. g. time of access to our websites, apps or newsletter, clicked pages/links of us or entries and comparable data)
/ Video data
4
Recipients or categories of recipients of your data
At our company, your data is received by those internal offices or organisational units that need such to fulfil our contractual and statutory obligations or that require such data within the framework of processing and implementing our legitimate interests.
Your data is disclosed/passed on to external offices and persons solely
/ in connection with the execution of the contract;
/ for purposes where we are obligated or entitled to give information, notification or forward data (e.g. employer's liability insurance association, health insurance schemes, fiscal authorities) in order to meet statutory requirements or where the forwarding of data is in the public interest (see number 2.4);
/ to the extent that external service-provider companies commissioned by us process data as contract processors or parties that assume certain functions (e.g. external data centres, support and maintenance of IT applications, archiving, document processing, call centre services, compliance services, controlling, data screening for anti-money laundering purposes, data validation and data protection. plausibility check, data destruction, purchasing/procurement, customer administration, lettershops, marketing, media technology, research, risk controlling, billing, telephony, website management, auditing services, credit institutions, printing plants or companies for data disposal, courier services, logistics);
/ as a result of our legitimate interest or the legitimate interest of the third party within the framework of the purposes cited under number 2.2 (e.g. to government authorities, credit agencies, collection agencies, attorneys, courts of law, appraisers, companies belonging to company groups and bodies and control instances) ;
/ if you have given us consent to transmit data to third parties.
We shall moreover refrain from transmitting your data to third parties if we have not informed you of such separately. If we commission service providers within the framework of processing an order, your data will be subject there to the security standards stipulated by us in order to adequately protect your data. In all other cases, recipients may only use the data for purposes for which the data has been sent to them.
5
Length of time your data is stored
We process and store your data for the duration of our business relationship. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract. Above and beyond this, we are subject to various retention and documentation obligations that emanate inter alia from the German Commercial Code (HGB) and the German Tax Code (AO). The periods and deadlines for retention and/or documentation stipulated therein are up to ten years beyond the end of the contractual relationship or the pre-contractual legal relationship. Furthermore, special statutory provisions may require longer retention such as for example the preservation of evidence in connection with statutory time-barring provisions (statute of limitations). Under §§ 195 ff. of the German Civil Code (BGB), the regular time-barred period is three years, but time-barred periods of up to 30 years may also be applicable. If the data is no longer required to meet contractual or statutory obligations and rights, it is regularly deleted unless its further processing - for a limited period - is necessary to fulfil the purposes listed under number 2.2 due to an overriding legitimate interest. Such an overriding legitimate interest is deemed to be the case, for example, if it is not possible to delete the data as a result of the special type of storage or such is only possible at an unreasonably great expense and processing for other purposes is excluded by appropriate technical and organisational measures.
6
Processing of your data in a third country or through an international organisation
Data is transmitted to offices in countries outside the European Economic Area EU/EEA (so-called third states) whenever such is necessary to meet a contractual obligation towards you (e.g. if you are despatched to another country), such is required by law (e.g. notification obligations under tax law), such is in the legitimate interest of us or a third party or you have issued us your consent to such. At the same time, your data may be processed in a third country including in connection with the involvement of service providers within the framework of the processing of the order. If no decision has been issued by the EU Commission regarding the presence of a reasonable level of data protection for the respective country, we warrant that your rights and freedoms will be reasonably protected and guarantied in accordance with EU data-protection requirements through contractual agreements to this effect. We will provide you with detailed information on request. You can request information on the suitable or reasonable guarantees and the possibility, how and where to receive a copy of these from the company data-protection officer or the human resources department in charge of you.
7
Your data-protection rights
If certain conditions are met, you can assert your data-protection rights against us
/ Thus, you have the right to receive information from us on the data stored on you in accordance with the rules of Art. 15 of the GDPR (if applicable with restrictions in accordance with § 34 of the German Federal Data-Protection Act (BDSG))
/ If you so request, we shall correct data stored on you in accordance with Art. 16 of the GDPR if such data is incorrect or flawed.
/ If you so desire, we shall delete your data in accordance with the principles of Art. 17 of the GDPR if such is not prevented by other statutory provisions (e.g. statutory retention obligations or the restrictions laid down in § 35 of the German Federal Data-Protection Act (BDSG)) or an overriding interest on our part (for example, to defend our rights and claims)
/ Taking into account the preconditions laid down in Art. 18 of the GDPR, you can demand that we restrict the processing of your data .
/ Furthermore, you can file an objection to the processing of your data in accordance with Art. 21 of the GDPR, as a result of which we have to stop processing your data. This right of objection only applies, however, if very special circumstances characterise your personal situation, whereby the rights of our company may run counter to your right of objection.
/ You also have the right to receive your data in accordance with the arrangements laid down in Art. 20 of the GDPR in a structured, commonplace and machine-readable format or transmit such data to a third party.
/ You furthermore have the right to revoke consent that has been issued to us to process personal data at any time effective into the future (see number 2.3).
/ You are in addition entitled to file a complaint with a data-protection supervisory authority (Art. 77 of the GDPR). We recommend, however, to first always send a complaint to our data-protection officer.
Whenever possible, your applications for the exercise of your rights should be sent in writing to the address stated above or addressed directly to our data-protection officer.
8
Scope of your obligations to provide us your data
You only need to provide data that is necessary for the commencement and performance of the business relationship or for a pre-contractual relationship with us or the collection of which we are required by law. Without this data, we are generally not able to conclude the agreement or continue to perform such. This may also relate to data that is required later within the framework of the contractual relationship. If we request data from you above and beyond this, you shall be informed about the voluntary nature of the information separately.
9
Presence of an automated decision made in individual cases (including profiling)
We do not use any purely automated decision-making procedure as set out in Article 22 of the GDPR. If we do institute such a procedure in individual cases in the future, we shall inform you pursuant hereto separately if this is required by law. Under certain circumstances, we may process your data in part with the aim of evaluating certain personal aspects (profiling). In order to provide you with targeted information and advice on products, we may use evaluation tools. These enable a needs-oriented product design, communication and advertising including market and opinion research. Such procedures can also be used to assess your solvency and creditworthiness as well as to combat money laundering and fraud. "Score values" can be used to assess your creditworthiness and creditworthiness. In the case of scoring, the probability is calculated using mathematical methods with which a customer will meet his payment obligations in accordance with the contract. Such score values thus support us, for example, in assessing our creditworthiness, decision-making in the context of product deals and are incorporated into our risk management. The calculation is based on mathematically and statistically recognised and proven methods and is based on your data, in particular income, expenditure, existing liabilities, profession, employer, length of service, experience from the previous business relationship, repayment of previous loans in accordance with the contract and information from credit agencies. Information on nationality and special categories of personal data according to Art. 9 GDPR are not processed.
10
Information on your right of objection under At. 21 of the GDPR
/ You have the right to file an objection at any time against processing of your data which is performed on the basis of Art. 6, section 1 f of the GDPR (data-processing on the basis of a weighing out of interests) or Art. 6, section 1 e of the GDPR (data-processing in the public interest). The precondition for this, however, is that there are grounds for your objection emanating from your special personal situation. This also applies to profiling that is based on this purpose in the meaning of Art. 4, no. 4 of the GDPR. If you file an objection, we shall no longer process your personal data unless we can demonstrate compelling reasons warranting protection for the processing that outweigh your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
/ We will also use your personal data in order to perform direct advertising. If you do not want to receive any advertising, you have the right to file an objection to such at any time. This also applies to the profiling to the extent that it is connected with such direct advertising. We shall respect this objection with effect into the future.
The objection can be filed without adhering to any form requirements and should if possible be sent to
Uniplan GmbH & Co. KG
Schanzenstraße 39 a/b
51063 Köln, Deutschland
Part 2 -- Supplementary information about our website
This data protection information informs you about the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our web portal and the websites, functions and contents associated with it. This also includes the application portal.
11
Visit our website
It is not necessary to provide personal data (e.g. name, address, e-mail etc.) in order to use our online service. When you access our website, your browser automatically transmits information to the server of this page. These so-called log files are stored temporarily until they are automatically deleted:
/ Browser type/ version
/ used operating system
/ Referrer URL (the previously visited page)
/ Hostname/IP address of the accessing computer
/ Date and time of the server request
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes also include our legitimate interest in data processing pursuant to Art. 6 Para. 1 lit. f DSGVO. Under no circumstances do we use the collected data to draw conclusions about your person.
12
Delivery of videos
Short ambient video content is now served directly from the CMS (AWS CloudFront). Longer videos are served from Vimeo or other third party systems which are embedded. This service enables us to make the videos for our global website available worldwide from servers that are as close as possible to the visitors to our website. Video playback involves significant amounts of data, especially when different visitors are watching videos in parallel. Furthermore, the playback of videos is accelerated and thus their playback quality is improved if they are played from a server that is as close as possible to the visitor of the website. Due to the considerable technical effort involved, we cannot guarantee this ourselves. For this reason, we use Amazon Web Services infrastructure. Legal basis for this is Art. 6 Para. 1 f) DSGVO.
13
Delivery of images and use as a so-called content management system
The CMS (Wagtail) and all image files are hosted on AWS (served from CloudFront) to deliver the images on our website and to manage their other content (in particular texts). This enables us to access the photos for our global website from servers worldwide that are as close as possible to the visitors of our website. The photos of videos are associated with considerable amounts of data, especially when numerous visitors visit our website at the same time. Due to the considerable technical effort involved, we cannot guarantee this ourselves. For this reason, we use AWS infrastructure for this purpose. The legal basis for this is Art. 6 Para. 1 f) DSGVO.
14
Use of cookies
We are not setting cookies in the code for our user-facing site. Some cookies will be generated by third-party embeds such as YouTube or Vimeo and tracking scripts such as Google Analytics (as embedded via the CMS). Cookies are small files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your terminal device and do not contain viruses, Trojans or other malware. Information is stored in the cookie, which results in each case in connection with the specifically used terminal device. This does not mean, however, that we will immediately become aware of your identity. The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages on our website. These are automatically deleted after leaving our site. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your terminal for a specific period of time. If you visit our site again to make use of our services, it is automatically recognized that you have already been with us and which inputs and settings you have made so that you do not have to enter them again. On the other hand, we use cookies in order to statistically record the use of our website and for the purpose of optimising our offer for you. These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time. The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO. If the use of a cookie requires a permission, we will obtain it in advance from you. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. The complete deactivation of cookies can, however, result in you not being able to use all the functions of our website.
15
Data Security
We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when visiting our website. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser. We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
16
Lead info
We use the lead generation service provided by Leadinfo B.V., Rotterdam, The Netherlands, which recognizes visits of companies to our website based on IP addresses and shows us related publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies for providing transparency on how our visitors use our website and the tool processes domains from provided form inputs (e.g. “leadinfo.com”) to correlate IP addresses with companies and to enhance its services. For additional information, please visit www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be used by Leadinfo”.
Editorial Board:
Uniplan GmbH & Co. KG
Corporate Communications
Schanzenstraße 39 a/b
51063 Cologne
Germany
press@uniplan.com
Published by:
Uniplan GmbH & Co. KG
Version 260926 (no.6)
Code of Conduct
Code of Conduct - Uniplan Europe
Preface
As an owner-managed and independent brand experience agency with more than 60 years of experience, we have never stopped reinventing ourselves. With a head office in Cologne and branches in eight locations around the world, Uniplan today typifies the multi- disciplinary character of our industry by unifying strategy, creation, design, technology, production and execution in a broad ‘concept- to-completion’ approach. Compliance with statutory requirements, respecting human rights and conserving our natural world are central guiding principles of our activities – principles that are an inalienable aspect of our relationship with our clients and business partners.
We acknowledge our responsibility by being mindful of the conse- quences of our commercial decisions and actions in legal, economic, social and ecological terms. We expect all of our employees, suppliers, service providers and all other business partners (hereinafter referred to as ‘suppliers’) to adopt this credo in turn.
The success of our agency and accordingly also the trust placed in us by our business partners and the general public ultimately depends on the conduct of each and every one of us. This Code of Conduct serves as a guideline and orientation framework for our actions and sets down the minimum standards that we expect of our own conduct and that of our suppliers. It is based on a shared understanding of socially responsible corporate governance. The content is valid for Uniplan GmbH & Co. KG and Uniplan Switzerland AG (hereinafter referred to as ‘Uniplan’).
When working with us, all employees and suppliers should always make sure that their decisions and actions are consistent with this Code of Conduct and the statutory requirements and are free from personal self-interest.
1. Integrity and compliance
Our actions shall comply with prevailing laws and other legal stipula- tions applicable in the countries in which we operate. If the local laws and regulations are less restrictive, our actions shall be guided by the principles of this Code of Conduct.
1.1 Corruption
We reject any form of corruption, whether active or passive, in the strongest possible terms. Granting or accepting bribes, kickbacks or comparable incentives as well as any form of extortion and corruption are strictly prohibited. This also applies in cases where such actions are not forbidden by law in the country in question. Any violations will be prosecuted to the fullest extent. Any attempt to influence business decisions by means of such methods must be reported without delay.
Gifts and gratuities are part of the standard course of business in many cultures and small gifts can serve to maintain cordial relations. At the same time, gifts and gratuities should neither cause any individual to be conflicted nor affect the independence of their decision-making. We undertake to comply with our business partners’ rules on giving or receiving gifts or other gratuities to or from their employees. Similarly, our employees are obliged only to accept any gifts or gratuities of negligible value in accordance with the Uniplan policies.
1.2 Fair competition
We reject any form of corruption, whether active or passive, in the strongest possible terms. Granting or accepting bribes, kickbacks or comparable incentives as well as any form of extortion and corruption are strictly prohibited. This also applies in cases where such actions are not forbidden by law in the country in question. Any violations will be prosecuted to the fullest extent. Any attempt to influence business decisions by means of such methods must be reported without delay.
Gifts and gratuities are part of the standard course of business in many cultures and small gifts can serve to maintain cordial relations. At the same time, gifts and gratui- ties should neither cause any individual to be conflicted nor affect the independence of their decisionmaking. We undertake to comply with our business partners’ rules on giving or receiving gifts or other gratuities to or from their employees. Similarly, our employees are obliged only to accept any gifts or gratuities of negligible value in accordance with the Uniplan policies.
1.3 Protection of intellectual property
The market success of our products and services is inseparably linked to their quality. We shall not tolerate any deliberate or negligent conduct that results in a reduction of our quality. For that reason, the use of plagiarised or falsified materials is forbidden. We also respect intellectual property and will not use or publish such without authorisation. This applies in particular to intellectual property that is protected by patents, copyright or trademarks. The provisions concerning the protection of intellectual property and circulating forged parts must also be guaranteed by our suppliers.
1.4 Data protection and information security
The protection of confidential information and personal data is a key foundation of the trust that exists between Uniplan, its clients and its suppliers. For this purpose, non-disclosure agreements and data protection agreements shall be entered into as required that govern the scope as well as the manner of the protection of the information and data. Confidential information or protected data must not be used in contravention of contractual agreements or statutory requirements. The use of such information for one’s own advantage (e.g. insider trading) will not be tolerated.
1.5 Correct record-keeping and disclosure
We keep accurate, complete, timely, appropriate and comprehensible records in accordance with the respective statutory and official requirements. Should statutory provisions require a disclosure of information, we shall comply with such an obligation. We expect the same of our suppliers.
1.6 Export controls and economic sanctions
All applicable laws and regulations under national and international law concerning import and export controls, sanctions, embargos and restrictions on the (re-)export of goods (commodities, services, technologies, know-how and software) are complied with. We also demand the same of our suppliers.
1.7 Avoiding conflicts of interest
We avoid internal and external conflicts of interest that may have an undue influence on business relationships. We expect the same of our suppliers. Uniplan employees are only allowed to engage in secondary employment in accordance with the provisions of their employment contract. If an approved secondary employment results in a conflict of interest, this must be reported to management without undue delay. Uniplan employees must not enter into contracts with third parties where a partner or family member is employed in a management role. This also applies if the employed person, the partner or a family member holds shares in the third-party company (with the exception of shares in listed companies).
1.8 Whistle-blowing and protection from retribution
Uniplan offers its employees a secure environment for reporting complaints and feedback so that they can report any problems they are having in the workplace, including harassment and discrimination, to the management in order for a suitable solution to be sought. Employees can openly communicate ideas and problems relating to working conditions or management style and discuss these with the management without fear of discrimination, reprisals, attempts at intimidation or harassment. Protection from retribution and protecting the identity of the whistle-blower are especially important to us in this context. Any form of retribution towards employees who report a problem at the workplace is forbidden.
Similarly, Uniplan expects its suppliers to provide effective complaints procedures for their employees. The complaints procedure must include an anonymous reporting procedure as far as is reasonable or possible. Under no circumstances must reporting actual or suspected violations result in negative or repressive measures for the whistle-blower.
2. Fair and respectful working relationships
Our values include mutual respect as well as recognition and appreci- ation in our daily dealings with one another. The human being is at the very heart of our activities, whether they are our clients, employees or guests. Our relationships should be distinguished by reliability, trust, fairness and respect. To us, equality of opportunity and tolerance are essential elements of a successful working relationship. This is how we seek to treat each other and our business partners. And this is also how we would wish our business partners to treat us.
3. Human rights and fair working conditions
We align ourselves with ethical values and principles, in particular integrity and honesty, and also respect human dignity as enshrined in the principles of the UN Universal Declaration of Human Rights and the core Conventions of the International Labour Organization (ILO). A varied, integrative and inclusive exchange of views and ideas is vital to us as an international agency. We do not tolerate any form of discrimination.
3.1 Human rights
Uniplan acknowledges its obligation to uphold and defend human rights. We expect the same of our suppliers. The rights enshrined in the European Convention for the Protection of Human Rights and Fundamental Freedoms and the International Covenant on Civil and Political Rights are inalienable foundations of the existence of each and every human being. Above all, any racist discrimination and discrimination of people on the basis of their gender, age, disability, ethnic origin, religion, faith or sexual orientation is unacceptable. We undertake to manage our HR recruitment processes in an ethical, transparent and respectful manner.
Uniplan advocates the prohibition of all forms of human trafficking and also the protection of the rights of minorities and indigenous peoples. Uniplan safeguards and acknowledges land, forestry and water rights and expressly opposes forced clear- ances. Where security forces are deployed, whether private or public, it must be ensured that the affected parties are protected from extensive violence, torture and violation of their freedom of association and freedom to form a coalition.
3.2 Child labour
Uniplan employs young people under the age of 18 only in compliance with the legal stipulations and the following provisions, and exclusively with the objective of advancing the young person’s interests (e.g. for educational purposes, school work experience).
Suppliers may employ young people under 18 if this is permitted in accordance with the statutory stipulations applicable to the specific activity or the UN Convention on the Rights of the Child. The provisions that afford the best protection of the young people should always be applied. Additionally, suppliers are obliged to comply with ILO Conventions Nos 105, 138 und 182. Any activities that are not age-appropriate for young people or that jeopardise the health, safety or morality of the young people are prohibited. Suppliers shall be responsible for supervising their employees under the age of 18 as well as their working conditions and hours.
3.3 Working conditions
Slavery and forced labour are abusive practices that must be eradicated and must not be encouraged. As a minimum standard, the ILO standards on the protection of workers’ rights must be fully complied with during any activity performed with or for Uniplan. Insofar as locally applicable laws confer more far-reaching rights, these shall take precedence over the ILO rules.
Employees are entitled to freedom from discrimination, safe working conditions and a healthy working environment. No unlawful coercive measures must be exercised. The right of employees to form or join trade unions and to engage in collective bargaining must not be restricted or impaired.
Employees must be paid at least the legally stipulated wage for their work on a regular basis, and at least once per month. If no minimum wage is in force, their pay must enable an adequate and humane standard of living. Compliance with the statutory provisions for working conditions, especially those concerning working times, health and safety in the workplace as well as prescribed social benefits, must be monitored by the employer company.
4. Health and safety in the workplace
Uniplan shall comply with the applicable legislation concerning protection of health, occupational safety and fire prevention. Providing our employees with a healthy and safe working environment is a central concern of ours. All Uniplan employees must be mindful of occupational safety and fire prevention at all times. Suggestions for enhancing occupational safety or any deviations identified can be communicated to the direct line manager.
We are committed to minimising or eradicating the risks to which employees are exposed by taking reasonable measures to avoid health-related impairments and accidents. This includes the manage- ment of incidents and accidents based on the principle of accident prevention and emergency planning. All workstations are fitted out in accordance with the statutory provisions and regulations concerning technical security and occupational health and safety to ensure that work can be performed free of incidents and with minimal stress.
All measures concerning the protection of health and safety in the workplace as well as personal protective equipment shall be provided to the employees free of charge. Uniplan shall train the employees on how to prevent work-related health problems, avoid workplace acci- dents, optimise workplace ergonomics, increase machine safety, as well as on first aid and fire prevention.
Chemicals and hazardous substances that would pose a risk if released into the environment must be deployed responsibly and in observance of the prevailing statutory provisions.
Similarly, our suppliers shall comply with the applicable legislation concerning protection of health, occupational safety and fire prevention. They must actively take measures to guarantee a healthy and safe working environment for their employees.
5. Climate and environmental protection
We place great value on respect for the natural environment and handling resources sustainably. We undertake to adopt a precau- tionary stance vis-à-vis environmental risks, to take initiatives to promote greater environmental awareness and ultimately to encourage the development and circulation of environmentally friendly technologies.
Uniplan’s activities and those of its suppliers must be consistent with the conservation of nature and the environment. We acknowledge our obligation to take a consistent approach to reducing the environmental impact of our activities. We comply with all statutory provisions concerning environmental protection and endeavour to comply with such provisions at all times. We will take advantage of any opportunities to reduce adverse environmental impacts further. We support the deployment of state-of-the-art, efficient and environ- mentally friendly technologies. In doing so, Uniplan shall use renewable energies, preserve soil quality, avoid noise pollution, protect eco- systems, animals and biodiversity, and use resources sustainably as far as is possible. We advocate a prohibition on deforestation. Our suppliers shall support us in pursuing these objectives.
We place great value on minimising environmental risks and adverse impacts on the environment through preventative measures. These include in particular:
— reducing energy consumption and increasing energy efficiency,
— reducing greenhouse gas emissions to contribute to decarboni- sation,
— air pollution control and improving air quality,
— sustainable management of natural resources,
— avoiding waste and taking advantage of reuse and recycling opportunities,
— limiting or largely avoiding the use of scarce resources,
— conserving water quality and the economical use of water, and
— responsible management of chemicals.
6. Supply chain
We require our suppliers to supply their products and services in accordance with the foregoing stipulations. Uniplan reserves the right to demand proof that they are doing so. Uniplan expects that its suppliers will not violate the prohibitions of section 2 (2) and (3) of the German Act on Corporate Due Diligence Obligations in Supply Chains (Lieferkettensorgfaltspflichtengesetz). Uniplan shall similarly comply with these prohibitions. Additionally, we encourage our suppliers to implement the content of this Code of Conduct in their supply chains themselves.
7. Whistle-blowing
We extend to our employees or people who work with us the opportu- nity to report any concerns about the non-compliance with existing laws and provisions, unethical practices or forms of conduct that are not in compliance with our standards. Our whistle-blower system enables our employees, clients and suppliers to report compliance breaches directly.
This system can be accessed at https://whistleblowersoftware.com/secure/Uniplan
Any questions and comments concerning our Code of Conduct as well as any associated remarks can be addressed to codeofconduct@uniplan.com or Uniplan GmbH & Co. KG, Human Resources, Schanzenstraße 39 a/b, 51063 Cologne, Germany.